Returns & Exchanges

At Gauthier Gift Shop, we take pride in the quality of our gourmet food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our items, we offer a 14-day return window for unopened and non-perishable gift sets.

1

Contact Support

Email our customer service team with your order number and a brief explanation of the issue or return request.

2

Verify Condition

Ensure all food items are unopened, in their original packaging, and that safety seals remain intact to qualify for a refund.

3

Ship the Items

Securely pack your items and use the prepaid shipping label provided by our team to send the package back to our warehouse.

4

Receive Refund

Once our quality control team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing